At bika99, your privacy is not merely a legal obligation — it is a core value we uphold. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data each time you use our platform.
We protect your personal data with six core principles that form the foundation of trust between bika99 and every one of our members.
All data transmitted between your device and bika99's servers is protected with 256-bit SSL encryption. Your financial and personal information is inaccessible to unauthorized parties.
Bika99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the full right to access, correct, or request deletion of your personal data at any time. Our team is ready to process such requests within the stipulated timeframe.
Bika99's personal data management complies with the Personal Data Protection Act (PDPA) and applicable international data protection standards to ensure your rights are always upheld.
Your data is stored on servers protected by multiple layers of physical and digital security. Database access is restricted to authorised personnel only.
You can control the types of marketing communications you receive from bika99. Unsubscribe options are available at any time via your account settings or by contacting our support team.
Important Note: By using the bika99 platform, you agree to the data collection and usage practices described in this Privacy Policy. Please read it carefully and contact us if you have any questions.
This Privacy Policy explains how bika99 ("we", "Platform") collects, processes, stores, and protects your personal data ("Member", "user", "you") when you access or use the bika99 website, mobile app, and all related services.
We understand that your trust is our most valuable asset. We are therefore committed to handling your personal information with full responsibility, transparency, and in accordance with the data protection laws in force in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
This Policy applies to all personal data we collect, whether through account registration, use of our services, communications with our support team, or any other interaction with the bika99 platform. If you disagree with any part of this Policy, please discontinue use of our platform and contact us to delete your account.
Bika99 only collects personal data that is necessary for legitimate purposes as stated in this Policy. The data we collect falls into several categories:
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Account registration, KYC |
| Relationship | Email address, mobile phone number | Account Registration |
| Finance | Payment methods, transaction records | Deposits and withdrawals |
| Technical | IP address, device type, web browser | Automatically during use |
| Activity | Game history, wagering, login records | Automatically during use |
| Communications | Support conversation records, feedback | Interactions with our team |
We do not collect data considered sensitive, such as health information, biometric data, or religious beliefs, except in specific situations required by law.
Every piece of data we collect is used for a clear and lawful purpose. bika99 does not process your personal data for any purpose other than those stated below:
All data processing at bika99 rests on a solid legal basis — whether grounded in your consent, contractual necessity, legal obligation, or the platform's legitimate interests that do not override your rights.
Bika99 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, under certain limited circumstances, we may share your data with the following parties:
In all data sharing situations, bika99 ensures that recipients are bound by data protection obligations equivalent to our own standards. We will never share more data than is necessary for the stated purpose.
Bika99 uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and support platform security functions.
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect your experience on the bika99 platform.
The bika99 mobile app may use device identifiers and technologies similar to cookies for the same purposes. You can manage these permissions through your device settings.
The security of your personal data is bika99's top priority. We implement a range of technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or accidental disclosure.
While we take all reasonable precautions, no security system is entirely foolproof. We encourage you to take proactive steps as well, such as using a strong, unique password and enabling two-factor authentication.
Bika99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws.
Once the designated retention period expires, your data will be securely deleted or anonymized in accordance with our standard procedures. You may request early deletion by contacting our team, subject to any legal requirements that may prevent immediate removal.
As a bika99 member, you have certain rights regarding your personal data that we fully respect and support:
You may request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to applicable legal obligations.
You may request restriction of your data processing under certain specified circumstances.
You have the right to receive your data in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, please contact the bika99 support team. We will process your request within 30 business days. Some requests may require identity verification first to ensure the security of your account.
The bika99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from underage individuals.
Should we discover or be notified that personal data of an underage individual has been collected without our knowledge, we will take immediate steps to delete the relevant data and close the account involved.
If you are a parent or guardian and have reason to believe that your underage child has registered on bika99, please contact us immediately through our support channels.
Bika99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform service expansions.
Any material changes to this Policy will be communicated to you via email or in-app notification at least seven (7) days before the changes take effect. The "Updated" date at the top of this page indicates when this Policy was last reviewed.
Continued use of the bika99 platform after any amendment to the Privacy Policy takes effect will be considered your acceptance of the updated policy. If you do not agree to the amendments, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or complaints regarding how we handle your personal data, the bika99 Privacy Officer team is ready to assist you.
You may also refer to bika99 Terms and Conditions for more information on the full terms governing your use of our platform.
The bika99 support team operates 24 hours a day, 7 days a week, including Malaysian public holidays. We prioritize inquiries related to privacy and account security.
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